Store Policies

Welcome to Buy360, your trusted online shopping destination in Pakistan.
Please read our store policies carefully to understand how we handle orders,
deliveries, and returns.

Refund / Return Policy

At Buy360, we value your satisfaction and strive to ensure every product meets your expectations.

If an item you receive is damaged, defective, or incorrect, you can
request a return or replacement within 7 days of delivery.

To qualify for a return:

  • The product must be unused, in its original packaging, and accompanied by proof of purchase.
  • Items damaged due to customer mishandling are not eligible for return or refund.
  • Certain products (e.g., hygiene items, personal accessories, or software) may not be returnable for safety reasons.

Refund Method:
Once the returned item is inspected and approved, the refund will be processed
to your original payment method or store credit within 5–10 working days.

For return assistance, please contact us at youcanbuy360@gmail.com with your order number and reason for return.

Shipping/ Service Policy

We currently deliver across Pakistan through trusted courier partners to ensure safe
and timely delivery.

Estimated Delivery Time:

  • Major cities: 2–4 working days
  • Other areas: 4–7 working days

Shipping Charges:
Shipping charges may vary depending on the product weight, size, and delivery
location.
Exact costs will be shown during checkout before confirming your order.

Order Tracking:
Once your order is dispatched, you’ll receive a tracking ID via SMS or email.
You can track your parcel anytime using the courier’s online portal.

Delivery Delays:
While we do our best to deliver on time, unforeseen delays (weather, strikes,
courier issues) may occur.
We appreciate your patience in such cases.



Terms& Conditions

By using Buy360.co, you agree to our terms and conditions:

Product Information:
We ensure accurate descriptions and images, but minor variations in color or appearance may occur due to screen settings or supplier updates.

Order Acceptance:
All orders are subject to availability and confirmation. We reserve the right to cancel or modify an order if a product becomes unavailable or pricing errors occur.

Pricing & Payments:
All prices are listed in PKR (Pakistani Rupees) and inclusive of applicable taxes.
Payments can be made via Cash on Delivery (COD) and online payment gateways.

Customer Responsibility:
Customers must provide accurate delivery information. Incorrect details may result in delays or failed deliveries.

Intellectual Property:
All content, logos, and images on Buy360.co are the property of Buy360 and may not be used without prior permission.

📞 Contact Us

For any questions regarding our policies, please reach out at:
youcanbuy360@gmail.com
Karachi, Pakistan